FPMR COVID-19 Response

FPMR Status Report on COVID-19 Response

March 20, 2020

Like so many companies across the United States, FirstPoint has been making rapid adjustments to our work environment and technology infrastructure to meet the challenges posed by COVID-19. These changes include:

• Working with many of our clients to reschedule or cancel and refund registrations for upcoming meetings that will fall during the social distancing period
• Providing advice and researching options for clients who are facing non-cooperative facility vendors and helping them work through these issues
• Developing contingencies and virtual alternatives to regularly scheduled board meetings and calls
• Analyzing future budget impact in order to help the board make additional adjustments, where needed.

In addition, we have been making rapid adjustments to our staff and technology infrastructure. As of today, we have minimized the number of staff who remain in our office and have provided necessary technology and phone infrastructure to establish our work teams in a home environment. We are prepared to sustain this effort as long as is needed before we receive authorization from government authorities to resume regular office operations.

Our account managers are already working with you to address some of these issues. If you find you need additional assistance or would like to set up a call to discuss other issues, please feel free to reach out to me at jbooth@firstpointresources.com and we will schedule some time to review issues and discuss possible adjustments and solutions.

Please stay safe and we’re looking forward to serving you through this challenging time.

Sincerely, Jim